James is Director of Management Consulting & Head of Business Transformation. James has a wealth of practical, real world experience, across commercial organisations, in start-up and established businesses, through growth & declining markets by leading operational teams as well as leading & implementing transformational change across multiple markets. James specialises in supporting organisations to transform their businesses through enabling technology helping to unlock strategic value.
SERVICES & SPECIALISM
James has over 20 years’ experience in industry and consulting with leading organisations across FMCG, Telecoms and professional services specializing in Business-Led technology using platforms including Microsoft, ZOHO, SAP and Oracle; Transformation & Change Programmes; Shared Services & Contract Centre Leadership and Development; Strategy Development & Implementation; eCommerce & webshop development; Back Office Automation; Organisational Design & Change Implementation; Process Optimisation; Change Management and Engagement; Project and Programme Management; Continuous Improvement / Simplification & Business Process Engineering; Innovation & Growth; Field Sales & Inside Sales Improvement; Leveraging Data Analytics for Performance Improvement; Process Automation and Data modelling.
• Public Sector
• Professional Services
• Manufacturing in Multinational, SME and Semi State