This site uses cookies to provide you with a more responsive and personalised service. By using this site you agree to our use of cookies. Please read our PRIVACY POLICY for more information on the cookies we use and how to delete or block them.
  • Business Led CRM Implementation or Optimisation

Business Led CRM Implementation or Optimisation

You have or you are about to invest in a CRM solution, or you have one that you are not using and is providing no value.  The majority of CRM implementations are tech-led, focused on getting the technical solution live and consider it complete - even if no one is using it or the system doesn’t meet real business needs.

You cannot achieve your CRM goals through technology alone, it’s a simple as that.
 
We deliver from a business first - technology second approach to deliver that CRM Holy Grail; One view of the Client and all cross functional engagements that is used and updated daily by all the required staff.
 

Our Solutions:

  • Client/Customer segmentation modelling
  • Review of existing CRM solution and optimisation for business needs and decision making
  • Training and Success management to make sure the system is used and delivering
  • Communications and change management to bring stakeholder and user on the journey required
  • Integration of CRM with other business software and technologies

Office phone number:
+
Are you a BDO Client?:

I agree that BDO Ireland can send me emails about its services. I understand I can unsubscribe at any time by emailing STOP to [email protected]